100% Money-Back Guarantee #1 (for Partially or Fully Prepaid Searches only)

Operacy LLC guarantees that we will present 3 to 5 qualified candidates for the specified position within 21 days of initiating the search. If we fail to meet this commitment, we will refund 100% of the fee paid by the CLIENT. This guarantee is contingent upon the CLIENT providing timely feedback and responses to candidate presentations.

100% Money-Back Guarantee #2 (for Fully Prepaid Searches only)

For fully prepaid searches, Operacy LLC guarantees that we will present the candidate who is ultimately hired by the CLIENT. If we fail to meet this commitment, we will refund 100% of the fee paid by the CLIENT. This guarantee is contingent upon the CLIENT providing timely feedback and responses to candidate presentations.

Candidate Quality Guarantee (Refund)

We'll refund 20% of upfront fees if we fail to present at least 3 qualified candidates within 15 business days.

100% No-Hire Guarantee (Refund)

We'll refund 100% of upfront fees if none of our presented candidates are hired.

30-Day After-Hire Guarantee (Refund)

We'll refund entire placement fee if hired candidate leaves/terminated for just cause within 30 days.

60-Day After-Hire Guarantee (Credit)

We'll provide 100% credit for new search if hired candidate leaves/terminated for good cause within 60 days.

2-Year Guarantee (Credit)

We'll provide prorated credit for new search if hired candidate leaves within 2 years.

Price Match Guarantee (Refund)

We'll refund price difference if same competitor offer found within 90 days.